Refund policy

We take strong measures to ensure that your order leaves our warehouse in perfect condition. We guarantee that if any damage occurs to your order during transit we will issue a replacement product. If orders are damaged in transit please contact us at Hello@chocolab.com.au.

Chocolab will replace the product if the wrong item was dispatched to you.

If you wish to return a product, you must notify us by contacting hello@chocolab.com.au.